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Reminder: TALCB No Longer Accepting Walk Ins

TALCB has temporarily closed lobby access to members of the public. Our highest priority is the health and well-being of the consumers of Texas and our staff.  The agency will remain open to provide assistance via phone and email.

The contact center hours of operation are 7:00am to 6:00pm, Monday-Friday.  Please call 512-936-3000 to speak to a representative.

Contact Us

For information, contact the TALCB Customer Relations Division at (512) 936-3001 or send an email. We welcome your suggestions, on how to serve you better, by submitting the customer service survey.  

From the Chair - August 2020

It is strange to consider that six months have passed since the United States declared a national emergency due to the COVID-19 outbreak.

At this point, appraisers have mostly determined “how to” inspect and collect data during a pandemic. We are now firmly in the next phase, “how to” determine if there has been an impact to market values and what that impact might be.

UPDATED: Agency Mail Inadvertently Destroyed

Last month, the company TREC and TALCB contracts with to collect and shred documents mistakenly collected mail delivered to the agency.  This mail was then delivered to the company’s secure shredding facility.  The staff recovered the majority of the mail, however, approximately 70 pieces of mail were likely destroyed.  Because COVID related issues have impacted regular mail delivery schedules, it took time to process the mail and understand the consequences.  

New HR Director Announced

The Texas Real Estate Commission (TREC), and Texas Appraiser Licensing and Certification Board (TALCB) is pleased to announce the promotion of Tawana Hood to Director of Human Resources. Mrs. Hood will oversee all human resources duties for the agency, including employee benefits, payroll, and staff relations. Mrs. Hood has worked for TREC and TALCB since 2018 as a human resources generalist.

Scam Alert! Make Sure You Know If A Message Is From Us

UPDATE: Due to a recent resurgence of SPAM messages being sent out to our license holders, we wanted to remind you of these tips to help keep your information secure!

Scammers or Spammers sometimes try to copy and email and text from messages from TREC or TALCB to trick you into providing personal information. We know this can be confusing and frustrating, and we want to help make sure you don't fall victim to these schemes.

Customer Service Team Hard at Work, From Home

In early March the COVID-19 virus began spreading rapidly throughout the country. The Texas Real Estate Commission (TREC) and Texas Appraiser Licensing and Certification Board (TALCB) took drastic measures to ensure the health and well-being of the staff while continuing to address the questions and concerns of consumers and license holders. TREC and TALCB quickly determined it was best for staff to transition staff working entirely remotely and allocate resources to do so.

TALCB Welcomes New Director of Finance

AUSTIN, TX – Texas Real Estate Commission (TREC), and Texas Appraiser Licensing and Certification Board (TALCB) are pleased to welcome Ranada Williams as Director of Finance. Williams will oversee the financial strategic planning, accounting operations, procurement, and financial compliance of the agency.  She recently transferred from the Texas Military Department, where she had been an employee since 2008, and most recently served as their Chief Financial Officer from 2017-2020.