agency-information

What is the Experience Audit Process Anyway?

Submitted by Christine Anderson on Fri, 2018-11-30 13:47

The law requires TALCB to audit the work product of all applicants for an appraiser license in Texas. TALCB must verify that the experience claimed generally complies with the Uniform Standards of Professional Appraisal Practice (USPAP), the Rules (“Rules”) of the Texas Appraiser Licensing and Certification Board (TALCB), and the Texas Appraiser Licensing and Certification Act (“Act”) as of the date of the appraisal report.

An Update on Customer Service From Tony Slagle, Deputy Commissioner

Submitted by Christine Anderson on Tue, 2018-11-06 14:40

When I was named the Deputy Executive Director of TREC and the Deputy Commissioner of TALCB in August of this year, part of my expanded role at the agency was to focus on the agency operations, particularly the frontline customer service aspects of licensing and call center performance. I am happy to report that over the last several months, due to the implantation of technological improvements, additional staff, and the hard work of existing staff, there has been a marked improvement in the overall performance of both.

From the Commissioner - November 2018

Submitted by Christine Anderson on Tue, 2018-11-06 14:32

November is upon us and the football season in Texas is more than half done. What happens in the coming weeks makes all the difference for which teams make the playoffs. Some teams are getting better and others are struggling. I hope all your favorites are “growing stronger” as the season matures.

Is the Sunset Process Done Yet?

Submitted by Christine Anderson on Wed, 2018-10-17 14:51

Contributed by - Tony Slagle – Deputy Executive Director

AGENCY RECEIVES DISTINGUISHED AWARDS

Submitted by Christine Anderson on Fri, 2018-08-31 13:31

Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications. The agency will be recognized for these achievements and will make presentations on these topics at the ARELLO Annual Conference on September 28^th, 2018.

AMC Committee Appointment Announced

Submitted by Christine Anderson on Wed, 2018-08-15 14:07

AUSTIN, TX - The Texas Appraiser Licensing and Certification Board is pleased to announce the appointment of David Mentesana, of Dallas, as a new member of the Appraisal Management Company Advisory Committee. Mr. Mentesana replacing Tony Pistilli, and his term will expire on January 31, 2020.

The Sunset Review Process and Strategic Planning

Submitted by Tony Slagle on Thu, 2018-06-21 09:28

Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?

In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:

Progress Report from Our Agency to Texas:

Submitted by Christine Anderson on Thu, 2018-06-14 16:34

In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.

From the Chair - May 2018

Submitted by Christine Anderson on Tue, 2018-05-15 09:24

The Board held its regular quarterly meeting earlier than usual on April 23rd at our HQ in Austin. We did this in order to ensure we considered whether to adopt the new Appraiser Qualification Board’s criteria for education and experience that went into effect at the federal level on May 1, 2018.

To The Consumers and License Holders of Texas:

Submitted by Christine Anderson on Tue, 2018-04-10 16:12

The Texas Appraiser Licensing and Certification Board takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Licencing and Certification Board staff – recognize your frustrations, and we are committed to solving these issues.

Texas Appraiser Licensing
& Certification Board

TALCB

TALCB