Filing a Complaint
If you believe there has been a violation of the Texas Appraiser Licensing and Certification Act, the Texas Appraisal Management Company Registration and Regulation Act, or TALCB Rules, you have the right to file a complaint.
TALCB regulates these appraisal service providers:
- Appraiser Trainees
- Licensed Residential Appraisers
- Certified Residential Appraisers
- Certified General Appraisers
- Appraiser Continuing Education Providers
- Temporary Non-Resident Appraiser Registrations
- Appraisal Management Companies
TALCB does not have authority over:
- Property Tax Professionals licensed by TDLR
- Property Tax Consultants licensed by TDLR
- Disputes solely on appraised value
Before you start a complaint:
- Review Understanding the Appraisal to learn more about appraisals and the appraisal process
- Read the Complaint Overview Handbook to learn more about the complaint process
- There are five stages for processing your complaint:
Stage 1: You submit a complaint about an appraisal service provider.
Stage 2: We review the complaint to determine whether TALCB has authority. If so, we send the complaint to the appraisal service provider for a response.
Stage 3: The complaint is referred to the investigations team to determine whether there has been a violation.
Stage 4: Once the investigation is complete, the complaint is sent to the legal team for review and disposition.
Stage 5: Once the complaint has been closed, TALCB notifies you of the resolution.
Start your complaint:
We take your complaint seriously. TALCB staff will respond to your complaint in a timely manner and periodically notify you about the status of the complaint.
Check the status of your complaint:
Open complaints are confidential by law, therefore TALCB cannot provide information beyond the status.