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Impact of COVID-19: Frequently Asked Questions.

The agency is continually evaluating the potential impact COVID-19 may have on all aspects of agency operations, including those related to the regulatory and licensing functions of the agency. We recently published a statement on agency procedures going forward. We understand the importance of communicating with stakeholders to ensure all are informed during this rapidly evolving situation.

TALCB No Longer Accepting Walk Ins

Due to the current events surrounding COVID-19 and safety concerns, the Texas Real Estate Commission has temporarily closed lobby access to members of the public. Our highest priority is the health and well-being of the consumers of Texas and our staff.  The agency will remain open to provide assistance via phone and email.

The contact center hours of operation are 7:00am to 6:00pm, Monday-Friday.  Please call 512-936-3000 to speak to a representative.

TREC and TALCB Statement on COVID – 19 Procedures

AUSTIN, TX - The Texas Real Estate Commission (TREC), and Texas Appraiser Licensing and Certification Board (TALCB) are taking steps to ensure minimal disruptions in services to license holders and consumers as the COVID – 19 (coronavirus) outbreak unfolds.

TREC and TALCB are closely monitoring the need and ability to waive license requirements to ease the burden of license holders. All affected license holders will be notified through email and posted on our website as circumstances change, however, no license requirement waivers have been issued at this time.

Print License History on Demand

The Texas Appraiser Licensing and Certification Board is pleased to announce the launch of our new automated Certified License History tool. This new feature allows anyone to print a certified license history ON DEMAND for FREE! This is just one more way TALCB is working to simplify our processes to provide excellent customer service.

Scam Alert! Make Sure You Know If A Message Is From Us

UPDATE: Due to a recent resurgence of SPAM messages being sent out to our license holders, we wanted to remind you of these tips to help keep your information secure!

Scammers or Spammers sometimes try to copy and email and text from messages from TREC or TALCB to trick you into providing personal information. We know this can be confusing and frustrating, and we want to help make sure you don't fall victim to these schemes.

Big Changes to Criminal History Process to Benefit You

Effective January 2, 2020, TREC and TALCB will activate the FBI rap back program for all of the Agency’s license holders.

What is the FBI Rap Back Program?

The FBI rap back program allows TREC and TALCB to receive criminal history information on our license holders in real-time. This replaces the Agency's current practice of performing a subsequent background check at the time of a license holder's renewal.

Board Announces New Commissioner

The Texas Real Estate Commission (TREC) is pleased to announce Chelsea Buchholtz as Executive Director of TREC effective January 1, 2020. She will be the first female executive director in TREC’s history. The Executive Director also serves as the Commissioner of the Texas Appraiser Licensing and Certification Board (TALCB), who participated significantly in the selection process. Ms. Buchholtz currently serves as the Commission’s General Counsel.

From the General Counsel - October 2019

We welcome Sara Oates as the newly appointed Chair of the Board and Stephanie Robinson and Lisa Sprinkle as two new public members of the Board.  For more information about our new Board members, please review the appointment announcement on the TALCB website. These new members will be hitting the ground running as we gear up for the strategic planning process and November meetings.