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Contact Us

For information, contact the TALCB Customer Relations Division at (512) 936-3001 or send an email. We welcome your suggestions, on how to serve you better, by submitting the customer service survey.  

Filing a Complaint

The vast majority of appraisers are honest and knowledgeable professionals. Thousands of home sales and appraisals happen monthly in Texas and in most cases all parties are treated fairly. However, if you feel there has been a violation of the TALCB Act (law), rules, or the Uniform Standards of Professional Appraisal Practice (USPAP), you have the right to file a complaint. If you are unsure about what constitutes a complaint you can review our article on common USPAP violations.

TALCB Processing Dates

The processing dates provided below are updated every Thursday by 3:00 PM Central Time

The agency is taking precautions when handling mail due to COVID-19. The receipt of documents may be prolonged due to the necessary precautions.

The dates in the table reflect the Received Date of the documents that we are currently processing.  During the last two weeks of the month, we concentrate our efforts on processing timely submitted license renewals and supporting documents for license holders who expire at the end of that month.

From the Chair - September 2019

Last week the Board met on September 6 to conduct its regular quarterly meeting, postponed from late August to accommodate an unexpected and important development.  The agenda was far from typical as it included a public hearing on the subject of “evaluations” and we had a high level of interest in the subject matter!  We also said a special thanks to Ms. Sara Jones Oates for her diligent service as one of the original appointees to the Board’s Appraisal Management Company Advisory Committee in 2013 and welcomed her newly appointed replacement Ms. Lisa Rodriguez.

From the Chair - March 2019

Due to the large volume of business, we needed to conduct to both meet our obligations to advance the normal work of the Board, and consider all of the matters highlighted in the agency’s Sunset Report, the Board met for two days in February.  The first day was an extended workshop with in-depth discussions of policy and process matters and the second was equally detailed but included votes directing action on a variety of issues the members determined needed specific attention and guidance from the Board. 

From The Commissioner - October 2018

The agency has had quite a busy summer and the fall continues to bring a steady stream of challenges.  As we continue working through all the issues which arise, especially through the Sunset process, know that we remain fully committed to exploring every effective option available to improve this agency’s performance.  First and foremost, our mission has not changed and our dedication to accomplish it in the most effective, efficient and transparent manner is shared by our policymakers and our staff team.

Sunset Commission Staff Report Published

The Sunset Commission has published on its website the Staff Report for the Texas Real Estate Commission and the Texas Appraiser Licensing and Certification Board. The Commission and Board will hold a joint meeting on October 12th in Austin to coordinate the Agency’s written response. As always, the meeting will be streamed live on our websites.

Setting The Record Straight; What Really Happens During An Investigation At TALCB

You may have heard commentary recently about the Texas Appraiser Licensing & Certification Board (TALCB)’s Standards and Enforcement Services (“SES”) Division, which may have raised some questions.  First, we hosted a Facebook Live Event with our Director of Enforcement where we answered your questions: