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You've Received A Complaint... Now What?
We know it can be a bit overwhelming to receive a complaint notification from TALCB. We have created this video to give you a better idea of what to expect during this process.
From the Commissioner: A Progress Report to Agency Stakeholders
Submitted by Christine Anderson on Thu, 2018-07-12 15:42The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.