We know it can be a bit overwhelming to receive a complaint notification from TALCB. We have created this video to give you a better idea of what to expect during this process.
The agency has committed to implement a variety of measures to improve our customer service. This is a quick review of what we have done so far and what additional steps remain to be implemented to enhance our responsiveness.
The mission and performance of the Texas Real Estate Commission and Texas Appraiser Licensing & Certification Board are under review by the Legislature as required under the Texas Sunset Act. The Act provides that the Sunset Commission, composed of legislators and public members, periodically evaluate a state agency to determine if the agency is still needed and to explore ways to ensure that the agency's funds are well spent. Based on the recommendations of the Sunset Commission, the Texas Legislature ultimately decides whether an agency continues to operate into the future.
Happy New Year! It’s January and 2018 promises to be filled with important activity. First, our federal oversight agency, the Appraisal Subcommittee will visit us in early February to complete their biennial audit. Their last two visits have resulted in a clean audit with no findings and we expect the same this year as well.
October has just concluded and November is here. This is always an exciting time with the World Series (How about those Astros!?), Halloween and Dia de Los Muertos, and the beginning of deer hunting season in Texas. October 31 also closes our State Employee Charitable Campaign month, with new highs reached each year for generosity by our team members.
The appraiser faces many new challenges appraising after a natural disaster. To avoid problems there are several steps an appraiser can take. Keep in close contact with your clients about any outstanding assignments. Notify them of any delays you are experiencing. Make your client aware of the new challenges facing your appraisal practice. Questions to ask your client: Will you need additional services such as a re-inspection or revising the effective date? Are you aware that typical sources of data may no longer be available? Don’t assume everyone is aware of the problems you now face.
You may have heard through the grapevine or read somewhere online about the TALCB SES staff offering to resolve a complaint case through a contingent dismissal or "CD". Hopefully, this article will give you a better understanding what that means.