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What is the Experience Audit Process Anyway? Part Two

Last month, TALCB Appraiser/Investigator Marjorie Caldwell briefly described the experience audit process that all trainees must satisfactorily complete in order to become a licensed or certified appraiser in the State of Texas.  Appraisers who want to upgrade from Licensed Residential Appraiser to Certified (Residential or General) Appraiser must also satisfactorily complete the audit process.  The Appraiser Qualifications Board (AQB), state law (Texas Occupations Code 1103 (the Act) and the Texas Appraiser Licensing

From the Chair - December 2018

The Board met on Friday November 16th at the Agency’s HQ.  We heard progress reports from all of our Committee Chairs and from the Commissioner and agency Division Directors.  It was a very productive meeting and enormously helpful in clarifying some specific policy expectations.  

An Update on Customer Service From Tony Slagle, Deputy Commissioner

When I was named the Deputy Executive Director of TREC and the Deputy Commissioner of TALCB in August of this year, part of my expanded role at the agency was to focus on the agency operations, particularly the frontline customer service aspects of licensing and call center performance. I am happy to report that over the last several months, due to the implantation of technological improvements, additional staff, and the hard work of existing staff, there has been a marked improvement in the overall performance of both.

From the Commissioner - November 2018

November is upon us and the football season in Texas is more than half done.  What happens in the coming weeks makes all the difference for which teams make the playoffs. Some teams are getting better and others are struggling. I hope all your favorites are “growing stronger” as the season matures. 

AGENCY RECEIVES DISTINGUISHED AWARDS

Austin, TX – The Texas Real Estate Commission and Appraiser Licensing & Certification Board is pleased to announce the agency has won two coveted Association of Real Estate License Law Officials (ARELLO) Communications Awards. One is for the new integrated communications plan, and the other for Board and Commission meeting communications. The agency will be recognized for these achievements and will make presentations on these topics at the ARELLO Annual Conference on September 28th, 2018.

AMC Committee Appointment Announced

AUSTIN, TX - The Texas Appraiser Licensing and Certification Board is pleased to announce the appointment of David Mentesana, of Dallas, as a new member of the Appraisal Management Company Advisory Committee. Mr. Mentesana replacing Tony Pistilli, and his term will expire on January 31, 2020.

The Sunset Review Process and Strategic Planning

Many of you know that the Texas Real Estate Commission (TREC) and the Texas Appraiser Licensing and Certification Board (TALCB) is currently undergoing a review by the staff of the Sunset Advisory Commission. But what is a Sunset review and why is it necessary?

In the mid-1970s, many states, including Texas, established Sunset laws as a method to introduce an additional level of accountability for state agencies. Here’s a breakdown of how the process works in Texas:

From the Chair - May 2018

The Board held its regular quarterly meeting earlier than usual on April 23rd  at our HQ in Austin. We did this in order to ensure we considered whether to adopt the new Appraiser Qualification Board’s criteria for education and experience that went into effect at the federal level on May 1, 2018.

To The Consumers and License Holders of Texas:

The Texas Appraiser Licensing and Certification Board takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues. I want you to know that I – along with the entire Texas Licencing and Certification Board staff – recognize your frustrations, and we are committed to solving these issues.

More Flexibility Coming for Supervisory Appraisers

At its meeting on February 9, the Board approved for adoption an amendment to rule 153.21 that, once implemented, will allow an experienced Supervisory Appraiser to supervise up to five Appraiser Trainees at one time under certain conditions. Current rules allow a qualified Supervisory Appraiser to supervise up to three Appraiser Trainees at one time.