In early April, the Texas Real Estate Commission publicly apologized to Texans for the unacceptable quality of our customer service efforts and we promised to take a number of steps to do better. This is a progress report on what we have done so far and what additional steps remain to be implemented to restore and improve our service.
News and Articles
Progress Report from Our Agency to Texas:
When is 3 Not Enough? TALCB Increases the Number of Authorized Appraiser Trainees
TALCB Adopts Rule Changes to Increase the Number of Authorized Trainees
From the Chair - May 2018
The Board held its regular quarterly meeting earlier than usual on April 23rd at our HQ in Austin. We did this in order to ensure we considered whether to adopt the new Appraiser Qualification Board’s criteria for education and experience that went into effect at the federal level on May 1, 2018.
AQB Criteria Changes Effective May 1, 2018
The Appraisal Qualifications Board (AQB) adopted changes to the education and experience criteria for real property appraisers with an effective date of May 1, 2018, and the Texas Appraiser Licensing and Certification Board adopted rules to implement these changes in Texas to coincide with the AQB effective date. Under the new criteria, no college-level education is required to obtain a Licensed Residential appraiser credential.
To The Consumers and License Holders of Texas:
The Texas Appraiser Licensing and Certification Board takes pride in providing high quality education and licensing services, and effective consumer protection across Texas. In recent months, there have been significant issues with the quality of customer service we are providing to consumers and to our license holders. I take personal responsibility for addressing these issues.
TALCB Processing Dates
Have you submitted documents for review? Every Monday we will post the received date of the documents that we are currently processing.
More Flexibility Coming for Supervisory Appraisers
At its meeting on February 9, the Board approved for adoption an amendment to rule 153.21 that, once implemented, will allow an experienced Supervisory Appraiser to supervise up to five Appraiser Trainees at one time under certain conditions. Current rules allow a qualified Supervisory Appraiser to supervise up to three Appraiser Trainees at one time.
From the Chair - March 2018
The Board held its regular quarterly business meeting on Friday February 9th , and we offered appraiser continuing education (ACE) hours for attendance, so we had a number of extra license holders join us that day. The Board members elected Martha Gayle Reid Lynch as Vice-Chair and Earl “Buster” Renfrow as Secretary for the next 12 months.
From the Commissioner - February 2018
The next regular quarterly meeting of the TALCB is just around the corner and it promises some unusual excitement. Please note that the importance of this meeting is emphasized by the fact that an appraiser credential holder may receive up to four hours of appraiser continuing education (ACE) for attending the entire meeting.
From the Commissioner - January 2018
Happy New Year! It’s January and 2018 promises to be filled with important activity. First, our federal oversight agency, the Appraisal Subcommittee will visit us in early February to complete their biennial audit. Their last two visits have resulted in a clean audit with no findings and we expect the same this year as well.