If you received a cancellation notice, you would receive a full refund. Pearson VUE exam centers and third-party sites are slowly re-opening around the state. All sites are practicing social distancing and have safety precautions in line with local jurisdictions that must be followed by both the test center staff and candidates. If you have re-scheduled an exam, be sure to practice necessary safety precautions to remain safe and healthy.
No. At this time, the Appraisal Subcommittee, the federal agency responsible for maintaining the AMC Registry, is not extending the deadline for compliance with the AMC Registry requirements. Because of this, the deadline for all AMCs registered in Texas to report their information to TALCB and pay any required fee is still March 31, 2020.
Yes, you can continue to file complaints and they will be evaluated and processed. However, please understand that processing times may be impacted.
Due to employees working at home (teleworking), processing a document electronically is more effective. A document received by paper may take longer to process under current requirements.
No, the agency has temporarily closed lobby access to members of the public. Our highest priority is the health and well-being of the consumers of Texas and our staff. The agency will remain open to provide assistance via phone and email. Regular web-based applications continue to be available.
Criteria for pre-licensing courses and final exams is established by the AQB. We have requested clarification and expect a response very soon.
The agency has not imposed any special disclosures or duties. Pronouncements from local, state, and federal authorities may, however, apply. Please handle as you would for any infectious disease.
The agency understands the current outbreak may cause concern for license holders, especially when it comes to health and safety. You may wish to modify your day-to-day operations to protect yourself, which is an individual business decision. Each license holder will be met with his or her own challenges.