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I forgot My License Online username or password, or they are not working. What should I do?

If you cannot remember your username, send an email to information@trec.texas.gov. Please include your name, license number, last four digits of your Social Security Number and type the phrase "cannot remember my User ID" in the subject line of your email.

You can also Reset your Password on the My License Online Services page. A temporary password will be emailed to you. When you log in with the temporary password, you will be prompted to create a new password of your own.