Program Supervisor IV (1903-22-EES)
Job Vacancy Announcement
Work involves establishing program goals and objectives; developing schedules, priorities and standards for achieving program goals and objectives and evaluating program activities. Assigns and supervised the work of others. Develops and maintains division-related reports and responds to Public Information Act (PIA) requests. Monitors compliance with requirements resulting from changes to laws, rules, regulations and policies. Serves as Time Administrator for CAPPS. Assists in review and processing of qualifying and CE provider and course applications. Responds to escalations and provides professional assistance to the public and agency stakeholders via telephone, written communication, or in person. Must be a team player and perform other duties as assigned.
Bachelor’s degree from an accredited college or university. Experience and education may be substituted one for another.
- Experience overseeing, assigning and supervising the work of others
- Experience developing and maintaining reports
- Experience developing area or program goals and objectives
- Experience training or providing instructional guidance to individuals or a team
- Experience interacting with the public or other stakeholders in person and through written and verbal communication
- Experience complying with agency or area policies and procedures
- Participate in establishing area goals and objectives
- Effectively manage activities of staff to meet or exceed agency and division goals
- Develop, prepare and maintain division reports
- Prepare thorough and accurate responses to public information act (PIA) requests
- Monitor compliance with requirements resulting from changes to laws, rules, regulations and policies
- Review leave requests, schedule changes and approve work records in CAPPS
- Participate in the development of education forms, rules, division policy and procedures
- Review and process qualifying and continuing education provider and course applications
- Accurately interpret and apply Agency statute and rules
- Prepare clear, professional written correspondence or documentation
- Assist educators, stakeholders and the public via telephone or in person
- Respond to inquiries from internal and external customers in a professional and timely manner
- Update and maintain electronic and paper files in accordance with the Agency’s records management policy
- Perform other duties as assigned
- Cover letter detailing how your experience relates to the duties of the position
- Professional resume
Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.
Submit a complete (no blanks) State of Texas Employment Application along with a cover letter, resume, and DD-214 or DD-1300 (if applicable) to: firstname.lastname@example.org or 512-936-3547 (fax). Applications may be submitted via WorkInTexas; however, the additional documents must be submitted to Human Resources prior to being considered for an interview.
Applications will not be considered until all required documentation is received by TREC/TALCB.
Military Crosswalk Information: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
Human Resources at 512-936-3604